Motivo Video Call Etiquette

The world of video calls in the professional setting is upon us! Please keep these tips in mind as you prepare for your Motivo Video Calls. ​

The main rule of thumb: If you wouldn’t do it in person, don’t do it on a video call.
1. Inform family members, roommates, or office colleagues that you are going to be in session. This way, they know ahead of time to not disturb you.
2. Find a quiet room where you can be alone. This helps minimize distractions and also ensures you are protecting client confidentiality.
3. Ideally, position yourself at a desk, couch, or kitchen island. Avoid sitting or laying on a bed.
4. Ensure you are not in front of a window, as the backlight will make it difficult for other video call attendees to see you.
5. Minimize distractions by turning off the TV or music and logging out of any open windows, such as email, social media, or any apps that send notifications.
6. Set your phone to “do not disturb” or turn off your ringer.
7. Be sure you are appropriately dressed.
8. Consider having a snack or going to the restroom ahead of time so you can be fully present
during the session.
9. Login to the session a few minutes early to ensure you are ready to begin at the scheduled time.
10. Check your internet connection, speakers, volume, and video to ensure all is in working order.
1. Come prepared to staff your cases, if you are a supervisee. This might include jotting down
questions you’d like to ask, gathering case notes, or preparing raw session data to share.
2. Do not eat a meal, drink alcoholic beverages, or smoke during a session. Non-alcoholic drinks
such as coffee, tea, water, or soda are totally fine!
3. Remain attentive to whoever is speaking by maintaining eye contact, leaning into the screen, and engaging in the conversation.
4. If you are in a group or dyad, be sure to allow time for other attendees to share. Don’t dominate
the conversation. Inversely, be an active participant in the session, speaking up and contributing
to the conversation often.
5. Be respectful of others when asking questions or making comments. Keep your contributions
helpful and considerate of the other participants.
1. If for some reason you need to make a last-minute cancellation, please inform your supervisor as soon as possible.
2. Do not arrive late or leave early, unless you have arranged this ahead of time with your supervisor.
3. Do not attend a video session from your car while driving or using public transportation.
4. Do not attend a video session while in any public setting such as a coffee shop or restaurant.
5. Do not join a supervision session in pajamas, a camisole, or other loungewear.
6. Do not allow others to be in the same room while you are in a supervision session - this includes children.