Editing or Cancelling a Session

Once a session is scheduled, you are able to go back to the session and edit or delete the session

How to Edit a Session
How to Cancel a Session
How to Cancel a Recurring Session

 

HOW TO ACCESS: 

In the 'Upcoming Sessions' section, you can click on the session you want to edit or cancel.

Note: There Is a 'View More' option in the lower right corner.

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EDITING A SESSION

Once inside the session, click 'Edit'.

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Make the changes you need to make, and click "Submit Request" at the bottom to save. 

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NOTE: Unfortunately there is not a way to edit a recurring session at this time. If a change needs to be made to a recurring session, the entire series will need to be canceled and rebooked. See "How to Cancel a Recurring Session".

CANCELING A SESSION

Once inside the session, click 'Cancel Session'

Write a note as to why the session is being canceled. This note will send out to your supervisees.

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This is what the email notification will look like to the supervisee, notifying them of your change to the session. 

 

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CANCELING A RECURRING SESSION


HOW TO ACCESS: 

In the 'Upcoming Sessions' section, hover over your recurring session. A red 'X' will show to the far right of the session. Click on that 'X'. 

Note: Recurring sessions cannot be edited. To make a change to the details, the recurring session will need to be canceled and rebooked with the correct details.

 

A box will open with the options to cancel just one session or cancel the entire series. 

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Enter in the cancellation reason, and confirm.

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See a video below on these steps.